Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy describes how Influency, Inc. (the “Company,” “Influency,” “we,” “us,” or “our”) collects, uses, discloses, stores, and otherwise processes personal information in connection with the My Influency platform, including the application located at www.myinfluency.com and https://app.myinfluency.com, as well as any successor websites, subdomains, sub-sites, mobile applications, and related services that reference this Privacy Policy (collectively, the “Services”).

This Privacy Policy applies to personal information collected through the Services, including information collected when you create an account, use campaign and workspace features, communicate with us or other Users through the Services, connect third-party platforms, make or receive payments through platform workflows, subscribe to a paid plan, or otherwise interact with the Services.

This Privacy Policy should be read together with our Terms of Service and any applicable Additional Terms. Capitalized terms not defined in this Privacy Policy have the meanings assigned to them in the Terms of Service.

By accessing or using the Services, you acknowledge that your personal information will be handled as described in this Privacy Policy.

2. Categories of Information We Collect

We may collect personal information and other information about you from a variety of sources, depending on how you interact with the Services.

2.1 Information You Provide Directly

We collect information you provide to us directly in connection with your use of the Services, including when you create an Account, complete a Profile, subscribe to a plan, create or join a workspace, submit a proposal, participate in a campaign, connect a social media account, make a payment, contact support, submit a dispute or claim, respond to communications, or otherwise use the Services.

Such information may include your name, email address, phone number, account credentials, profile information, business or agency information, workspace information, billing information, communications, campaign information, proposal information, and any other information you choose to provide through the Services.

2.2 Account, Profile, and User Type Information

We collect information relating to your registration and role on the platform, including whether you use the Services as a Brand, Agency, Influencer, workspace administrator, team member, billing contact, or other authorized user.

We may also collect Profile information, including business details, represented clients, social handles, portfolio content, settings, preferences, and other Profile Content made available through the Services.

2.3 Workspace and Organization Information

Where the Services support workspace, organization, or multi-user account structures, we may collect information relating to workspace creation, user invitations, membership, roles, permissions, administrative actions, team activity, settings, subscription ownership, billing contacts, and communications made available within a workspace.

Information within a workspace may be visible to other authorized users within that workspace, depending on applicable roles and permissions.

2.4 Campaign, Proposal, Agreement, and Deliverable Information

We collect information relating to campaigns, proposals, deliverables, agreements, and related activity conducted through the Services. Such information may include campaign descriptions, proposal terms, deadlines, deliverables, compensation structure, usage rights, content submissions, status changes, communications between Users, supporting documentation, and related operational records.

Because the Services facilitate coordination between Users, information submitted in connection with campaigns and proposals may be shared with relevant Users as part of the core functionality of the Services.

2.5 Subscription, Billing, and Payment Information

If you purchase a subscription, authorize a payment, or participate in a transaction through the Services, we may collect billing and transaction-related information, including subscription status, billing contact information, plan details, transaction dates, transaction amounts, payment status, invoice and receipt data, refund or adjustment data, and related usage records.

Payments are generally processed through third-party payment processors, such as Stripe. We do not typically store full payment card numbers or full bank account information.

2.6 Dispute, Claim, and Support Information

We may collect information submitted in connection with disputes, claims, support requests, customer service interactions, moderation reviews, enforcement actions, or other issue-resolution processes. Such information may include supporting evidence, correspondence, timestamps, transaction history, communications between Users, and internal resolution records.

2.7 Social Media and Third-Party Platform Information

If you connect or authorize access to a third-party platform, including social media platforms, we may collect information made available to us by that platform in accordance with your authorization and the platform’s policies.

Such information may include account identifiers, usernames, profile information, connected content, audience information, engagement metrics, impressions, reach, content performance, demographic insights, and other social or analytics data made available through the relevant platform or API.

2.8 Communications Information

We may collect information relating to communications sent to you or by you in connection with the Services, including emails, support requests, SMS communications where applicable, push notifications, in-app messages, and other operational or administrative communications.

2.9 Device, Usage, and Technical Information

When you access or use the Services, we may automatically collect certain technical and usage information, including IP address, browser type, browser settings, device identifiers, operating system, internet service provider, referring and exit pages, dates and times of access, clicks, session activity, error logs, diagnostic data, and similar information relating to your use of the Services.

2.10 Cookies and Similar Technologies

We may collect information through cookies, local storage, pixels, tags, SDKs, and similar technologies used to support session management, security, analytics, performance monitoring, preferences, and functionality of the Services.

2.11 Legal, Compliance, and Security Information

We may collect information necessary to protect the Services, enforce our Terms, comply with legal obligations, investigate suspected fraud or misuse, respond to legal requests, monitor platform integrity, or support claims, disputes, moderation, or enforcement activity.

3. Sources of Information

We may collect information directly from you, automatically from your device or browser, from other Users, from workspace administrators or team members, from third-party platforms you connect, from payment processors, from service providers acting on our behalf, and from other lawful sources consistent with this Privacy Policy.

4. How We Use Information

We may use the information we collect for the following purposes:

4.1 To Provide and Operate the Services

We use information to provide, maintain, support, and improve the Services, including Account creation, authentication, workspace functionality, Profile display, campaign management, proposal workflows, deliverable submission, communications, subscription administration, payment operations, claims management, and dispute resolution.

4.2 To Facilitate Campaigns, Proposals, and User Interactions

We use information to enable Users to create campaigns, send and receive proposals, finalize agreements, coordinate deliverables, communicate through the Services, administer campaign-related actions, and support claims or disputes between Users.

4.3 To Administer Workspaces and Multi-User Accounts

We use information to support workspace creation, role-based permissions, user invitations, administrative controls, workspace communications, subscription assignment, and related team-based functionality.

4.4 To Process Subscriptions, Billing, and Transactions

We use information to process subscription purchases, recurring billing, payment authorizations, transaction facilitation, payment status tracking, billing support, refunds or credits where applicable, and account access administration tied to subscription status.

4.5 To Communicate With You

We use information to send service-related communications, notices, security alerts, billing notices, campaign and proposal notifications, subscription updates, dispute communications, policy updates, support responses, and other messages relating to the Services.

We may also send marketing or promotional communications where permitted by law. You may opt out of non-essential promotional communications as described in the applicable communication.

4.6 To Improve and Develop the Services

We use information to analyze usage patterns, troubleshoot issues, improve functionality, develop new products and features, refine campaign and workspace workflows, evaluate performance, and support internal reporting and analytics.

4.7 To Protect the Services and Enforce Our Rights

We use information to detect, prevent, investigate, and address fraud, abuse, unauthorized access, security incidents, violations of our Terms, misuse of platform data, disputes, and other harmful or unlawful conduct.

4.8 To Comply With Legal Obligations

We use information to comply with applicable law, regulations, court orders, legal process, tax obligations, financial reporting requirements, and lawful requests from governmental or regulatory authorities.

4.9 To Create Aggregated or De-Identified Information

We may use information to create aggregated, de-identified, or anonymized data that no longer identifies an individual. We may use such information for lawful business purposes, including analytics, platform improvement, benchmarking, and internal reporting.

5. How We Disclose Information

We do not sell personal information for monetary consideration. We may disclose information as follows.

5.1 To Other Users

Because the Services are designed to facilitate collaboration among Users, we may disclose information to other Users as necessary to support platform functionality, including in connection with Profiles, workspaces, campaigns, proposals, agreements, deliverables, communications, disputes, and claims.

Such disclosures may include names, social media handles, business information, contact details, campaign information, proposal terms, deliverable content, and other information relevant to platform activity.

5.2 Within Workspaces and Organizations

If you participate in a workspace, organization, or multi-user account, your information may be accessible to authorized users within that workspace in accordance with applicable roles, permissions, and administrative controls.

Workspace administrators may have access to certain account, billing, usage, communication, or activity information relating to users within the workspace, as permitted by platform functionality.

5.3 To Service Providers and Contractors

We may disclose information to vendors, service providers, contractors, and agents that perform services on our behalf, including hosting, storage, analytics, payment processing, customer support, communications, security, infrastructure, monitoring, and software tools.

Such parties are authorized to access and use information only as reasonably necessary to perform services for us or comply with legal obligations.

5.4 To Payment Processors

We may disclose payment-related information to third-party payment processors, such as Stripe, in order to process subscriptions, transactions, refunds, payment authorizations, and related billing workflows. Such processors handle information pursuant to their own terms and privacy policies.

5.5 To Third-Party Platforms and Integrations

If you connect a third-party account or authorize a third-party integration, we may disclose information to or receive information from that third party as necessary to support the requested integration or platform functionality.

5.6 For Legal, Regulatory, and Security Purposes

We may disclose information where we believe, in good faith, that such disclosure is necessary or appropriate to: (a) comply with applicable law, regulation, legal process, or governmental request; (b) enforce our Terms, policies, or agreements; (c) detect, investigate, or prevent fraud, abuse, security incidents, or technical issues; (d) protect the rights, property, or safety of the Company, Users, or others; or (e) support audits, compliance, litigation, or dispute resolution.

5.7 In Connection With a Business Transfer

We may disclose or transfer information in connection with an actual or proposed merger, acquisition, reorganization, financing, sale of assets, bankruptcy, dissolution, or other corporate transaction involving all or part of our business.

5.8 With Your Direction or Consent

We may disclose information where you direct us to do so or otherwise consent to the disclosure.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to operate the Services, maintain sessions, store preferences, authenticate users, improve performance, analyze usage, support security measures, and develop insights regarding the use of the Services.

You may be able to control cookies through your browser settings or other device controls. However, disabling cookies or similar technologies may affect the availability or functionality of certain portions of the Services.

7. Third-Party Services and Links

The Services may contain links to or integrate with third-party websites, services, advertisers, social media platforms, payment processors, or other resources not controlled by the Company. We are not responsible for the privacy practices of such third parties, and this Privacy Policy does not apply to information collected by them except to the extent expressly stated herein.

We encourage you to review the privacy policies of third-party services before providing information to them or authorizing integrations.

8. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, maintain records, support campaigns and proposals, administer workspaces, process subscriptions and transactions, resolve claims and disputes, enforce our Terms, comply with legal obligations, detect or prevent misuse, and protect the Services and our users.

Retention periods may vary depending on the nature of the information, the context in which it was collected, the existence of an active Account or workspace, applicable legal requirements, and legitimate business needs.

Even if you request deletion of your information, we may retain certain information where required or permitted by law, including for tax, accounting, fraud prevention, dispute resolution, enforcement, legal defense, or recordkeeping purposes.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, use, alteration, or destruction.

Notwithstanding the foregoing, no method of transmission over the Internet, mobile network, or electronic storage system is completely secure. Accordingly, we cannot guarantee absolute security, and you provide information to us at your own risk.

You are responsible for maintaining the confidentiality and security of your Account credentials and for using the Services through reasonably secure means.

10. International Processing and Transfers

The Services are operated in the United States and may be supported by service providers and infrastructure located in the United States or other jurisdictions. As a result, your information may be collected, stored, transferred, or processed in jurisdictions whose privacy laws may differ from those of your place of residence.

By accessing or using the Services, you acknowledge that your information may be transferred to and processed in such jurisdictions, subject to applicable legal safeguards where required by law.

11. Your Rights and Choices

Depending on your jurisdiction and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, deletion of, or information about our processing of your personal information.

You may also have the right to opt out of certain promotional communications or exercise other rights under applicable privacy law.

We may take reasonable steps to verify your identity before responding to a request, and we may deny or limit a request where permitted by law.

11.1 Access, Correction, and Deletion Requests

To request access to, correction of, or deletion of your personal information, you may contact us using the contact information set forth below. Your request should include sufficient information for us to verify your identity and understand the nature of the request.

Where appropriate, you may also update certain Account or Profile information directly through the Services.

11.2 Marketing Communications

You may opt out of receiving promotional emails from us by using the unsubscribe link contained in such communications. Even if you opt out of promotional communications, we may still send you transactional, operational, legal, billing, support, security, and other service-related communications.

12. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, subject to applicable limitations and exceptions. Such rights may include the right to request access to personal information, correction of inaccurate personal information, deletion of certain personal information, and information about categories of information collected, used, disclosed, or retained.

We do not sell personal information for monetary consideration.

California residents may exercise applicable rights by contacting us using the contact information below.

13. Children’s Privacy

The Services are not directed to individuals under eighteen (18) years of age, and we do not knowingly collect personal information from individuals under eighteen (18). If we learn that we have collected personal information from an individual under eighteen (18) in a manner not permitted by law, we will take reasonable steps to delete such information.

14. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. When we do so, we will update the “Last Updated” date above and post the revised Privacy Policy through the Services.

Any changes will become effective upon posting unless otherwise stated. Your continued access to or use of the Services after the effective date of a revised Privacy Policy constitutes your acknowledgment of the updated Privacy Policy, to the extent permitted by law.

15. Contacting Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using one of the methods below:

Email: kyle.painting@myinfluency.com

Mailing Address:
Influency, Inc.
3699 Lenox Rd NE, Apt. 508
Atlanta, GA 30305
United States

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