Privacy Policy

Last updated_4/21/25_

Influency Inc. Privacy Policy

Influency Inc. (“Influency,” “we,” “our,” or “us”) recognizes that you care how information about you is collected and used. We have created this Privacy Policy to inform you of our information collection, use, and sharing practices. This Privacy Policy explains Influency’s collection and use of information that may identify you and covers information collected through our websites, including www.myinfluency.com and www.app.myinfluency.com (collectively, the 'Website'), social media platforms, emails, text messages, direct messages, or other electronic or written communications (collectively, the “Resources”).

This Privacy Policy should be read in conjunction with our Terms of Service, available at www.myinfluency.com/terms-of-service, detailing user obligations, content licensing, dispute resolution, and further clarifying data usage. Terms not defined herein have meanings assigned to them in the Terms of Service. By providing information or accessing the Website, you agree to these terms and conditions as final and binding.

Types of Information We Collect

We collect the following types of information about you:

User Type Information

  • Information identifying your user type: Brand (small business), Agency, or Influencer, and details of your business or represented clients, where applicable.

Personal Information

  • Name
  • Email address
  • Phone number
  • Other details provided that, combined with other data, might identify you.

Proposal and Campaign Information

  • Proposal statuses, related communications, specific terms, deadlines, and timelines.

Transaction and Payment Data

  • Payment methods, transaction amounts, timestamps, and details of both recipient and sender (encrypted for security).

Dispute and Feedback Data

  • Nature of disputes, involved parties, resolution outcomes, and correspondence.

Profile and Preference Data

  • Campaign preferences, preferred influencers or brands, and user-defined settings.

Social Media Metrics (for Influencers)

  • When Influencers authenticate their social media accounts (e.g., Instagram, Meta) through our platform, we collect account IDs, engagement metrics, impressions, reach, audience demographics (top cities, gender splits), and content performance metrics directly from connected accounts.

Other Information

  • Browser and device data, usage metrics, log information, location data, stored data, cookies, and identifiers.

How We Collect Information

We collect information through:

  • Information You Provide Directly: Upon registration, campaign setup, feedback submission.
  • Information from Use of Our Services: Device specifics, log information, location data, stored data on devices, cookies, and other identifiers.

How We Use Information We Collect

Your privacy is paramount. We do not sell your data to third-party entities. We use your data for:

  • User inquiries and customer support
  • Provision and enhancement of services
  • Communication and updates
  • Analysis and improvement
  • Security and compliance

How to Request Deletion of Your Data

To request deletion of personal data, contact us at kyle.painting@myinfluency.com, including:

  • Full name
  • Account email address
  • Description of data for deletion

We will acknowledge receipt within 5 business days, verify identity, and process your request within 30 days. Campaign-related content and transaction data may be retained to comply with legal obligations, prevent fraud, and facilitate dispute resolution per our Terms of Service.

Cookies and Other Tracking Technologies

Our Website utilizes cookies, pixel tags, and web beacons for functionality improvement. Third-party analytics services (e.g., Google Analytics) and advertising tools may collect browsing data under their privacy policies.

How We Share Information We Collect

  • Information Shared Among Users: Campaign-related information—including usernames, social media handles, contact information, scheduled visits, deliverable content, and communications—is shared between Brands, Agencies, and Influencers as necessary.
  • Payment Processing: Payments are securely processed via Stripe, governed by Stripe’s privacy policy. Influency does not store full credit card or bank details.
  • Dispute Resolution: Dispute-related data may be reviewed internally for resolution and shared with involved users as necessary.
  • Vendors and Contractors: Information shared with contractors performing services on our behalf is protected with reasonable safeguards.

How We Protect Your Information

Influency restricts access to Personal Information to employees, contractors, agents, and affiliated organizations needing access for service delivery. Some personnel may be located internationally. By using our Resources, you explicitly consent to processing, storage, and transfer of your data internationally, protected by reasonable safeguards.

Compliance with Laws

We comply with applicable data protection laws, including the California Consumer Privacy Act (CCPA). California residents have specific rights regarding personal data under the CCPA. To exercise these rights, contact kyle.painting@myinfluency.com.

International Data Transfer

Your information may be transferred internationally. By using our Resources, you explicitly consent to such transfer, acknowledging that data protection laws may vary by jurisdiction.

Questions Regarding This Policy

For questions regarding this Privacy Policy, contact us at:

  • Email: kyle.painting@myinfluency.com
  • Mailing Address: 7 Executive Park Dr. NE, Apt. 2412, Atlanta, GA 30329, United States